The President Could Use a Little Crisis Management

As the president is continually bombarded with protests and endless accusations about her support to amend the constitution in order to have the power to extend her presidency, surveys have showed that the Filipino people have lost their trust. Since this was not the first time that the president has received such low ratings, I think that she should lecture whoever is handling the issues against her. The process of responding to the criticisms being hurled at the president requires a team of experts that would provide an organized system of managing the crisis regarding her bad image. Though the tinted impression the administration has projected would be impossible to be reverted, the least that the president could do is to make sure that she does not make the situation worse. Specific strategies that could be used would be framing the response of the palace spokesperson whenever the media or any private institution throws him questions or accusations about the president. I am not recommending the use of false information; the administration’s speakers may just structure their messages in such a way that they will be perceived as being reliable and capable enough to handle the issue. Being defensive or acting nonchalantly would only either communicate that the president is indeed ineffective and may be denying certain shortcomings or that the administration does not take the public’s opinion seriously. In contrast to projecting a confident, but not overbearing image in cases where they are truly at fault, then at least the public are assured that the administration will do everything to make the necessary actions.

Other than the government, any organization could definitely make use of crisis management whenever an issue evolves into a crisis. Most often crisis management teams are initially formed in preparation to any huge problem that may arise. Crises include not only internal problems within the organization such as an error in a specific area of operations or an intended scam by an employee. Natural calamities may also become a crisis that can greatly affect an organization’s overall functioning. Because of the many unforeseen circumstances that may affect a whole organization, crisis management teams are definitely important components of all kinds of institutions.